Warranties / Certifications
Our company provides a products’ warranty service, in order to establish the best and most lasting relations with customers, and manufacturers certifications, useful to give a higher transparency about the origin of our products catalog.
The legal warranty is related to the solded article, which must satisfy customer’s requirements set out in the purchase agreement. Inside it, in fact, the warranty specifications (duration, territorial extension…) are clearly and unambiguously indicated in such a way that every customer is aware of them.
Further support for customer decision-making are manufacturer’s certifications that guarantees materials’ origins and attests product’s conformity in accordance with industry’s regulations. Mates buys goods from suppliers and / or manufacturers with ISO 9000 certifications, a series of standards and guidelines that organize a quality management system in order to increase customer satisfaction degree.
Hexcel | 5M | BigHead | Chem Trend | Armacell | Elantas | 3M | DVP | Schutz